Privacy Policy – New Solar Panel (www.newsolarpanel.com)

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Welcome to www.newsolarpanel.com (“Website”), operated by AOS (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, process, store, share, and protect the personal information of users (“you”, “your”) who access or use this Website and related services.

By accessing or using our Website, you agree to the terms of this Privacy Policy and consent to the collection and use of your information as described below. If you do not agree, please discontinue use.

1. Who We Are

www.newsolarpanel.com is an independent solar advisory and intermediary platform that provides information, guidance, and advisory support to residential users in India who are exploring solar panel systems, subsidy eligibility (including schemes like the PM Surya Ghar Muft Bijli Yojana), loan options, and verified installer connections. AOS does not sell solar systems, install systems, or process subsidies or loans, but helps users understand their options and next steps before making decisions.

2. Information We Collect

A. Personal Information You Provide

When you use features such as forms or booking requests, we may collect:

  • Contact data: Name, email address, phone number.

  • Location information: City, state, postal code.

  • Solar requirement data: Electricity usage, roof type, system preferences.

  • Booking details: Enquiry messages, submission timestamps.

  • Communications: Emails or messages sent to or through the Website.

Why we collect it: To respond to your enquiry, provide solar guidance, and connect you with relevant information or service recommendations.

B. Automatically Collected Data

When you visit the Website, we may automatically collect:

  • IP address

  • Browser type & version

  • Pages visited and time spent

  • Device type and screen resolution

This helps us analyze performance, improve features, and enhance user experience.

C. Cookies and Tracking Technologies

We use cookies and similar tracking tools to recognize returning visitors and understand how users interact with our Website. Cookies may be necessary for basic site functionality and analytics.

  • Essential cookies: Required for website operation.

  • Analytical cookies: Help assess site usage and improve services.

You may disable cookies via your browser settings, though this may affect functionality.

3. How We Use Your Information

We use your personal data for:

  • Responding to queries and providing advisory guidance.

  • Customizing recommendations and solar system insights.

  • Communicating updates regarding solar subsidies and policy changes.

  • Supporting features like “Book Now” or contact requests.

  • Improving website experience and analytical review.

4. Sharing Your Information

We may share your data only in these circumstances:

A. With Service Providers and Partners

We may share your information with approved installers or experts only with your consent to facilitate guidance or follow‑up communication. AOS is NOT responsible for the actions, decisions, or outcomes from these third parties.

B. For Legal Compliance

We may disclose personal data to comply with applicable laws, regulations, court orders, or government requests.

C. Aggregated Data

Non‑identifiable aggregated data may be used for analytics and improvement of services without identifying you personally.

5. Solar Subsidy & Government Policy Information

We may process and store user‑provided information to help users understand eligibility or application processes for government solar schemes such as:

PM Surya Ghar Muft Bijli Yojana (MNRE Scheme)

  • Central financial assistance for residential rooftop solar (e.g., ~₹30,000 per kW up to 2 kW; ₹18,000 per kW for additional capacity up to 3 kW, capped at ~₹78,000 overall). PM Surya Ghar+1

  • Requires use of domestically manufactured modules and installation by empaneled vendors under government norms. The Times of India

  • Online applications are submitted through the official portal pmsuryaghar.gov.in. PM Surya Ghar Yojana

  • Subsidy credited directly into your bank account after commissioning and DISCOM verification. Gov News

We do not process or apply for subsidies on your behalf nor guarantee approval. We offer informational guidance only.

6. Security of Your Data

We implement reasonable technical and administrative measures designed to protect personal data from unauthorized access, disclosure, or alteration. However, no data transmission or internet storage is fully secure. You acknowledge and accept such inherent risks.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described here or as required by law. Once the data is no longer required, we will securely delete or anonymize it where feasible.

8. Third‑Party Links & Services

Our Website may contain links to external sites (e.g., government portals like pmsuryaghar.gov.in or informational pages). Clicking these links may take you to sites governed by their own privacy policies. AOS does not endorse or control external site policies.

9. Your Rights Under Indian Law

Under applicable Indian privacy and IT laws, you may have the right to:

  • Request access to your personal data.

  • Ask for correction of inaccurate information.

  • Request deletion of personal data where it is no longer necessary.

  • Object to certain data uses (marketing, analytics).

To exercise any rights, please contact us at the details below.

10. Children’s Privacy

Our Website is not directed at, nor do we knowingly collect personal information from, children under 18 years of age. If you believe we inadvertently collected such data, please contact us to remove it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws, technology, or business practices. The updated version will be posted here with a revised Effective Date.

12. Contact Information

If you have any questions, requests, or concerns about this Privacy Policy or your personal data, you can reach us at:

📧 Email: support@newsolarpanel.com
📞 Phone: +91‑XXXX‑XXXXXX
🏢 Address: AOS Office, P.O. Box 14, Madurai – 625007, Tamil Nadu, India

13. Consent

By using www.newsolarpanel.com or providing personal information, you consent to the terms of this Privacy Policy.